Website & Accounts
Acceptable use, registration, intellectual property, user data and account security.
Since 2008Local Business
34 SectionsComplete Terms
Website & ServicesCombined Coverage
Questions?256-432-7622
Plain-Language Overview
What These Terms Cover
The legal terms apply to the website, online store, user accounts, products, purchases, subscriptions, reviews, online tools and related customer interactions.
Products & Purchases
Availability, descriptions, prices, payments, shipping, returns and subscriptions.
Customer Content
Reviews, submissions, social media, prohibited content and contribution rights.
Legal Conditions
Disclaimers, liability, disputes, governing law, termination and electronic records.
Service-Specific Terms
Important Conditions for HVAC and Refrigeration Work
HVAC and Refrigeration Service
Service findings and recommendations depend on equipment condition, accessibility and testing available at the appointment.
Estimates and Proposals
Verbal discussions and online estimates are not binding. Final scope, price and exclusions are defined by the written proposal or invoice.
Scheduling and Access
Appointments depend on availability. Customers must provide safe, timely access to the property and equipment and secure pets or hazards.
Repairs and Hidden Conditions
Additional work may be recommended when concealed damage, code issues, failed components or unsafe conditions are discovered.
Installation and Sizing
Final equipment selection depends on inspection, application, matched-system requirements and appropriate load or design considerations.
Customer-Supplied Equipment
Labor, compatibility and warranty terms for customer-supplied equipment may differ and must be confirmed in writing before work.
Online Price Estimator
OPES produces a preliminary planning range only and does not create a binding estimate, contract, financing approval or equipment-size recommendation.
Financing and Incentives
Credit approval, rates, rebates, tax treatment and incentive eligibility are determined by third parties and current program rules.
Warranties
Manufacturer and labor warranty coverage is governed by written terms, registration requirements, exclusions and maintenance obligations.
Commercial Work
Commercial HVAC and refrigeration work may require separate access, scheduling, authorization, deposit, billing and after-hours terms.
Legal review recommended: Have qualified counsel confirm that these terms match your actual business practices, contracts, payment processor, financing providers and applicable law.
1. Our Services
The Services include the website, online store, mobile or web applications, online tools, HVAC and refrigeration information, scheduling resources, products and related offerings. Users are responsible for complying with laws applicable in their location.
Back to table of contents ↑2. Intellectual Property Rights
The website, software, databases, text, graphics, photographs, videos, logos, trademarks and other content are owned by or licensed to Advanced Service Company LLC and are protected by applicable intellectual-property laws.
Back to table of contents ↑3. User Representations
By using the Services, users represent that information they provide is accurate, they have legal capacity to agree to these terms, they are not using the Services for unlawful purposes and their use does not violate applicable law.
Back to table of contents ↑4. User Registration
Users who create an account are responsible for maintaining accurate information, protecting account credentials and all activity occurring through their account.
Back to table of contents ↑5. Products
Product descriptions, photographs, specifications, availability and pricing may change. Display colors and details may vary by device. Products are subject to availability and may be discontinued.
Back to table of contents ↑6. Purchases and Payment
Customers must provide accurate billing and account information and pay applicable prices, taxes, shipping and other charges. Orders may be limited, corrected, refused or cancelled when necessary.
Back to table of contents ↑7. Subscriptions
Recurring plans or memberships renew according to the selected billing cycle unless cancelled under the applicable subscription terms. Customers authorize recurring charges until cancellation becomes effective.
Back to table of contents ↑8. Returns and Refunds
Returns and refunds are governed by the separate Return & Refund Policy, including eligibility, RMA requirements, time limits, restocking fees and return-shipping responsibility.
Back to table of contents ↑9. Software
Software made available through the Services is licensed, not sold, and may be subject to additional end-user license terms and usage restrictions.
Back to table of contents ↑10. Prohibited Activities
Users may not misuse the Services, interfere with security, scrape or access data without authorization, impersonate others, upload harmful code, commit fraud or use the Services for unlawful activity.
Back to table of contents ↑11. User-Generated Contributions
Users may submit reviews, comments, images or other content where permitted. Contributions must be lawful, accurate and must not violate third-party rights.
Back to table of contents ↑12. Contribution License
By submitting permitted content, users grant the Company the rights reasonably necessary to host, display, reproduce and use that content in connection with the Services and Company marketing, subject to applicable law.
Back to table of contents ↑13. Guidelines for Reviews
Reviews should reflect genuine firsthand experience, avoid false or misleading statements and must not contain unlawful, abusive, discriminatory, confidential or infringing material.
Back to table of contents ↑14. Mobile Application License
Any Company mobile application is provided under a limited, revocable, non-transferable license for authorized use, subject to these terms and applicable app-store requirements.
Back to table of contents ↑15. Social Media
Connecting an account to social-media services may permit information exchange with those platforms. Third-party social-media services are governed by their own terms and privacy practices.
Back to table of contents ↑16. Third-Party Websites and Content
The Services may link to third-party websites, financing providers, manufacturers, carriers, booking platforms or other services. The Company does not control and is not responsible for third-party content or practices.
Back to table of contents ↑17. Advertisers
Advertising or promotional content supplied by third parties is the responsibility of the advertiser. Users should independently review any third-party offer or representation.
Back to table of contents ↑18. Services Management
The Company may monitor, manage, restrict, suspend or discontinue portions of the Services to protect customers, comply with law, maintain security or address misuse.
Back to table of contents ↑19. Privacy Policy
Use of personal information is governed by the Privacy Policy. Users should review that policy before creating an account, making a purchase, scheduling service or submitting information.
Back to table of contents ↑20. Copyright Infringements
Copyright owners who believe material on the Services infringes their rights should provide a written notice containing sufficient identification and contact information for review.
Back to table of contents ↑21. Term and Termination
These terms remain effective while the Services are used. The Company may suspend access, terminate accounts or refuse service when these terms are violated or when otherwise permitted by law.
Back to table of contents ↑22. Modifications and Interruptions
The Company may update, modify, suspend or discontinue the Services. Availability may be affected by maintenance, outages, carriers, vendors, weather, emergencies or circumstances outside Company control.
Back to table of contents ↑23. Governing Law
These terms are governed by applicable United States and Alabama law, without regard to conflict-of-law principles, except where mandatory consumer law provides otherwise.
Back to table of contents ↑24. Dispute Resolution
Disputes should first be raised directly with the Company in good faith. Any formal dispute process is governed by the applicable written agreement, these terms and controlling law.
Back to table of contents ↑25. Corrections
The Services may contain typographical errors, pricing errors, omissions or outdated information. The Company may correct or update information without prior notice.
Back to table of contents ↑26. Disclaimer
The website, online tools, informational content and non-binding estimates are provided on an as-available basis. Equipment-specific advice requires professional inspection and diagnosis.
Back to table of contents ↑27. Limitations of Liability
To the fullest extent permitted by law, liability is limited as stated in the applicable written agreement and governing law. Nothing in these terms excludes liability that cannot legally be excluded.
Back to table of contents ↑28. Indemnification
Users may be responsible for losses arising from unlawful use, breach of these terms, infringement of third-party rights or misuse of the Services, to the extent permitted by law.
Back to table of contents ↑29. User Data
Users are responsible for data they submit and for maintaining copies of important records. The Company may retain records as necessary for transactions, support, compliance and legitimate business purposes.
Back to table of contents ↑30. Electronic Communications, Transactions and Signatures
Users consent to electronic communications and records where legally permitted. Electronic approvals and signatures may satisfy written-signature requirements.
Back to table of contents ↑31. SMS Text Messaging
Customers who provide a mobile number and opt in may receive service, scheduling or transactional messages. Message and data rates may apply, and users may opt out as instructed.
Back to table of contents ↑32. Consumer Notices
Consumers may have rights that vary by jurisdiction. Nothing in these terms waives non-waivable consumer protections.
Back to table of contents ↑33. Miscellaneous
These terms, together with incorporated policies and written agreements, form the agreement governing use of the Services. Invalid provisions may be limited or removed without invalidating the remainder.
Back to table of contents ↑34. Contact Us
Questions about these terms may be directed to Advanced Service Company LLC at 2099 New Center Road Lot C, Somerville, Alabama 35670, or by phone at 256-432-7622.
Back to table of contents ↑
Related Policies
Policies Incorporated Into These Terms
The following pages provide additional transaction-specific terms and information.
Terms FAQ
Common Questions About Website, Service and Purchase Terms
The visible questions below match the FAQPage structured data included with the page.
Questions About These Terms?
Contact Advanced Service Company LLC before using a service, making a purchase or authorizing work when you need clarification.
Advanced Service Company LLC • Somerville, Alabama