View & Pay Invoices
Review current and past invoices, confirm payment status and complete eligible online payments.
Secure Online Account Access • Available 24/7
Manage Payments, Scheduling & Billing Online
Use the Advanced Service Company LLC Customer Portal to review appointments, estimates, invoices, payment status and service history from your phone, tablet or computer.
AppointmentsUpcoming & Past
InvoicesReview & Pay
EstimatesView & Approve
BillingAccount Status
24/7 AccessPhone, Tablet or PC
Manage Your Service Account in One Place
Available information and actions depend on your customer profile, current jobs and enabled portal features.
Manage Appointments
Review upcoming and past appointments and request scheduling changes through the available portal tools.
Review Estimates
View open and past estimates, approve eligible proposals or request clarification before work begins.
Access Service History
Keep previous appointments, completed jobs and account activity organized in one convenient location.
Manage Billing Details
Review billing information and available payment options associated with your customer account.
Send a Message
Request appointment changes or communicate account questions using the portal tools available to your profile.
Secure Email Access
No Traditional Password to Remember
The customer portal generally uses a secure access link sent to the email address associated with your Advanced Service Company LLC account.
Open the invitation and select the portal-access button. If the link has expired, the portal process may generate a replacement link, or you can contact us for assistance.
Protect your access link: Anyone with access to your portal invitation may be able to view customer-account information. Do not forward it to unauthorized recipients.
How to Access and Use the Customer Portal
Request Portal Access
Ask Advanced Service Company LLC to send a Customer Portal invitation to the email address on your account.
Open the Invitation Email
Select the secure portal-access button in the invitation email sent on behalf of Advanced Service Company LLC.
Use the Secure Access Link
The email link opens your customer account without requiring a traditional username and password.
Review Your Account
Open the Appointments, Invoices or Estimates sections to find the information you need.
Complete the Needed Action
Pay an eligible invoice, review an estimate, check appointment information or send a message.
Keep Your Email Available
If an access link expires, use the portal process or contact us to receive a refreshed secure link.
Payments & Billing
Eligible invoices can be reviewed and paid using secure portal or invoice-payment options. Past and current invoices may also provide a statement-style account view.
- Review invoice details before paying
- Confirm the service address and job
- Use only approved secure payment pages
- Save payment confirmation for your records
- Contact us about disputed or unfamiliar charges
Appointments & Scheduling
Review upcoming visits, see past appointment history and use available messaging tools to request scheduling changes.
Appointment changes are not final until confirmed by Advanced Service Company LLC.
Customer Portal Security Tips
Protect your account and payment information whenever you use online service tools.
Use Your Own Invitation
Do not forward your portal invitation or secure access link to anyone who should not see your account.
Verify the Sender
Portal invitations should reference Advanced Service Company LLC and the customer information associated with your account.
Avoid Public Devices
Use a trusted personal device when reviewing invoices, estimates or payment information.
Close the Portal When Finished
Sign out or close the browser window after completing account tasks, especially on shared devices.
Contact Us About Suspicious Messages
Call 256-432-7622 before entering payment information if an email or message looks unusual.
Never Send Card Details by Text
Use approved payment links or the secure customer portal rather than sending complete card information by text or email.
Helpful Customer Resources
Use these resources for payments, financing, maintenance plans, estimates and company information.
Customer Portal FAQs
Click a question to view the answer.
It is a secure self-service area where customers can review appointments, invoices, estimates and available account actions.
Available features may include upcoming and past appointments, invoices, payments, estimates, messages and online booking.
Use the secure access link sent to the email address associated with your customer account.
The Housecall Pro Customer Portal generally uses a secure email access link rather than a traditional username and password.
Call or text 256-432-7622 and ask for a Customer Portal invitation to be sent to the email address on your account.
Check spam and promotions folders, confirm the email address on your account and contact us to request another invitation.
Housecall Pro states that portal magic links remain active for seven days. If an expired link is selected, the system may send a new link.
Yes. The portal can display upcoming appointments associated with your customer account.
Yes. Past appointments and service history may be available in the Appointments section.
Online booking may be available through the portal when enabled for your customer profile.
You may be able to request appointment changes through the Send a Message feature. You can also call or text us.
You may be able to send a cancellation request through the portal. Cancellation is not final until confirmed by Advanced Service Company LLC.
Yes. Current and past invoices associated with your account may be available.
Eligible invoices may be paid using the secure payment options available in the portal or invoice payment link.
The portal may display past invoices and their payment status.
The portal provides a statement-style account view with past and current invoices and payment status.
Yes. Open, approved, declined or expired estimates may be available depending on account status.
Eligible open estimates may be reviewed and approved through the portal.
Use the available message option or contact Advanced Service Company LLC directly to discuss changes.
Card-on-file management may be available when the applicable Housecall Pro payment features are enabled.
The portal uses secure account-access and payment processes provided through Housecall Pro. Customers should still protect invitation links and use trusted devices.
No. Use the secure portal or approved payment link instead of sending complete card details by text or email.
Do not enter payment information. Call Advanced Service Company LLC at 256-432-7622 to verify the message.
Yes. Residential and commercial customer accounts may use the portal when invited.
Portal access can be provided to the authorized email address associated with the customer or property-management account.
Yes. The portal is browser-based and can be accessed from compatible mobile devices, tablets and computers.
No. Customer Portal access is available through a web browser using the secure invitation link.
Call 256-432-7622 so the email address on your customer account can be reviewed before a new invitation is sent.
Available properties and jobs depend on how customer records and service addresses are associated with your account.
Appointments, invoices and service history related to your maintenance plan may appear in the portal. Contact us for plan-specific questions.
Yes. Use the online booking link, call or text Advanced Service Company LLC.
Call or text 256-432-7622 for assistance with invoice, payment or account questions.
Contact Advanced Service Company LLC so the customer record, service address or account details can be reviewed.
Select the Open Customer Portal button and use the secure access process associated with your invitation email.
Access Your Customer Account Online
Review appointments, invoices, estimates and available payment options through the secure portal.